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Testimonials

Every voice matters. These testimonials reflect the trust respect and positive outcomes we endeavour to achieve with every person we support.

Katie Brogan, County Durham

"Elizabeth helped me organise a complex Educational health Care Plan that i had been struggling with for months. She quickly identified the key issues, advised me on my rights, helped me structure my evidence, and drafted correspondence that clearly set out my concerns. Her attention to detail, knowledge of disability rights and SEND, as well as her ability to communicate effectively gave me confidence throughout the process. I would not hesitate to recommend her advocacy and complaint-writing,"

James McCrorie, Leeds 

"Elizabeth was a lifesaver when my employer refused to pay my wages. I felt lost, but she stepped in and wrote a clear letter explaining the law and my rights. Thanks to her help, I received the money I was owed within 24 hours of her contacting my former employer. I’m so grateful for her support and highly recommend her to anyone with employment issues!"

Beth Carlisle, Newton Aycliffe

"I approached Elizabeth feeling overwhelmed and unsure how to present my complaint. She listened carefully, helped me clarify the issues, and produced a professional and persuasive document that accurately reflected my experiences. Her support was invaluable, and I felt empowered and informed at every stage. I would highly recommend her to anyone needing help with advocacy or complaint drafting."

Kyle Fleming- Spennymoor

"I am writing this review to let people know that Elizabeth is a highly trusted, professional, attuned and attentive individual who explains things really well, She helped me to understand the Criminal Injuries Compensation Scheme and intervened when I had fallen foul to a scam. She helped me to get out of a legal contract. Had it not been for her skills and knowledge I could have lost tens of thousands of pounds. I highly recommend her services to anyone in a relatable situation,"

Philippa Lune -Huddersfield

I cannot recommend Elizabeth Charnock highly enough. She provided exceptional support as a disability and complaints advocate, guiding me through the process of raising a formal complaint. From drafting emails to researching the right contacts, Elizabeth handled every detail with professionalism, clarity, and efficiency. What stood out most was her genuine understanding and empathy. She made what could have been a stressful process feel simple and manageable. Her deep knowledge of disability law, combined with her awareness of the barriers disabled people face, is evident in the care and attention she provides. She is passionate about ending discrimination and empowering disabled people to challenge inequalities, and this passion truly shines through in her work. Elizabeth is both professional and personable, and I would not hesitate to recommend her or use her services again in the future".

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